49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

US Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.

Source: Statista

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews stay without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous effect user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Consumers Review A Companies Feedback To Reviews

Not only do most individuals read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

15 Percent Of Consumers Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of possible customers won't even think about working with a company they can't find opinions about.

Source: Statuslabs

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Stats reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Corresponding with your clients creates trust. Even something easy like responding to their reviews and comments can make them feel valued.

As you might expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers anticipate to see some negative reviews.

Source: Capterra

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose an attorney or a medical professional.

Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% boost.

Source: RevLocal

73 Percent Of Customers Believe Client Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Practically a third of customers say written reviews are the only function that makes them think the sites' reviews are pertinent and useful.

Source: Fan and Fuel

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review statistics show the general popularity of a site can just presume when it pertains to trust.

Source: Review Trackers

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics show a company's reputation does not impact just the clients. Prospective employees also take a look at scores and take a look at reviews.

Source: Deloitte