88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a business's reputation does not impact simply the clients. Prospective employees likewise look at rankings and take a look at reviews.

Source: Deloitte

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When consumers have to choose a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

73% Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more authentic which is what the potential clients are trying to find. Nearly a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.

Source: Fan and Fuel

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this statistic. The better other users describe your service or product, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

89% Of Clients Read A Companies Responses To Reviews

Not only do the majority of customers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two thirds of companies have great and awesome rankings. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

Online Item Reviews About An Item Can Amplify Its Conversion Rate By A Whopping 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews usually carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.

Reviews and rating statistics reveal people value the opinion of peers more than any other material.

Source: Collective Bias

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Service

This stat is one of many that highlight the importance of online rankings. Now that news of client satisfaction travels this quick, keeping your customers happy is more vital than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with a best five star ranking.

Source: Brightlocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc