Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this fact. The better other users describe your product and services, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

89% Of Shoppers Choose To Read Reviews On Their Smartphones

Be it by means of an app or a mobile web browser, folks choose to read reviews on their phones.

Source: Statista

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact utilize them.

Although we now understand why customer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a doctor or a lawyer.

Young people (age 18-35) are a lot more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% boost.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing consumers see. Still, users take note of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

95% Of Unsatisfied Customers Will Return To A Business If A Company Manages To Solve Issues Quickly And Efficiently

Clients don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social reviews stats, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats expose that four out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

70 Percent Of Customers Prefer To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a business's reputation doesn't affect just the customers. Prospective team members likewise take a look at scores and take a look at reviews.

Source: Deloitte

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when clients have to choose a solution provider.

Source: DemandGenReport

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics clarify that 63% of customer reviews stay without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

Reviews Posted On Twitter Can Increase Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo