89% Of Consumers Like To Read Reviews Using Their Smartphones

Be it via an app or a mobile internet browser, most people choose to read reviews on their mobile devices.

Source: Statista

83% Of Consumers Don't Rely On Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to pay attention to clients' recommendations online.

Source: Statuslabs

If A Business Handles Problems Quickly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Business

Customers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

15 Percent Of Users Don't Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of possible clients will not even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

74% Of Regional Businesses Have At Least One Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online rankings stats, we discovered that a business requires to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews generally bring the very same weight as recommendations from family and friends.

Source: Brightlocal

The Average Review Length Has Become 65% Much Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and rating statistics reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management statistics suggest a company's reputation does not affect just the clients. Potential employees likewise take a look at rankings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star ranking is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista