Just 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to client review data, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new automobile and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how positive reviews convert consumers into customers.

Source: Consumer Affairs

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a legal representative or a doctor.

Younger people (age 18-35) are much more likely to hire a professional based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the basic appeal of a website can only go so far.

Source: Review Trackers

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers expect to see some negative reviews.

Source: Capterra

89% Of Shoppers Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile internet browser, clients choose to read reviews on their mobile phones.

Source: Statista

Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

More Than Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is among numerous that show the value of online rankings. Now that news of consumer satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for organizations with a best five star ranking.

Source: Brightlocal

Since They Want To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Websites.

Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your consumers develops trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat consumers well typically prosper, review sites help make sure of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star rating is the first thing customers see. Still, users take note of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing preferences.

According to social media reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US shoppers consider reviews as 'very influential'.

To highlight the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same clients are also ready to accept slower shipping times for such products.

Source: Turntonetworks