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61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Typically two-thirds of businesses have excellent and great scores. Only 5% of companies have a ranking below 3 stars.
Source: Brightlocal
82% Of Customers Go To Review Sites Because They Wish To Buy An Item Or A Service And Want To Get The Facts About Business Product Or Services.
Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
USA Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.
Source: Statista
One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses
Younger individuals understand the worth of being informed. User-generated material has an unassailable influence on consumers.
If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Likely Leave A Review
More than a 35% would do it to inform others about their client experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to submit a review to assist other individuals with their decision making process.
Source: Podium
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a physician or an attorney.
Younger people (age 18-35) are much more likely to employ a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
The Typical Review Length Has Become 65% Much Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat customers well normally succeed, review websites help make sure of that.
Source: Statuslabs
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
98% Of Yelp's Visitors Bought From A Business They Discovered On The Site
Usually, 142 million customers check out Yelp on a monthly basis. If you have not declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal