Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses in fact use them.

Although we now know why client reviews are so powerful, most businesses obviously do not.

Source: LsaInsider

53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the general popularity of a website can just go so far.

Source: Review Trackers

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated material can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% boost.

Source: RevLocal

Positive Reviews Encourage 68% Of Customers To Choose A Local Business

Given that the vast majority of customers read reviews, you'd want yours to be enticing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our purchasing decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business.

Source: RevLocal

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270%

User review stats show the purchase possibility for an item with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Staying connected with your customers builds their trust. Even something as simple as reacting to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are going to invest more cash with a business.

Source: Statuslabs

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review stats, a whopping 19 percent of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose an attorney or a physician.

Young people (age 18-35) are much more inclined to work with an expert based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

67% Of Customers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider

Reviews have a huge effect on their decision when clients have to choose a solution provider.

Source: DemandGenReport

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews go on without a reaction. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

83% Of All Young Consumers Were Asked To Submit A Review Recently

Of those asked, 80% of clients did give a review. Overall, companies have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal