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A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% increase.
Source: RevLocal
30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews
Keeping in touch with your clients creates trust. Even something easy like responding to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'constantly' or 'really frequently'.
Source: Trust You
If A Business Manages To Fix Issues Quickly And Effectively, 95% Of Unsatisfied Clients Will Go Back To A Business
Customers don't expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
United States Consumers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star rating is the first thing consumers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.
Source: Statista
Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Since the large bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't pleased with scores alone.
Client reviews make the statistics appear more genuine which is what the would-be customers are trying to find. Nearly a third of customers say written reviews are the only function that makes them believe the sites' reviews are pertinent and beneficial.
Source: Fan and Fuel
49% Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review statistics show the basic appeal of a website can only go so far when it concerns trust.
Source: Review Trackers