88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats show a company's reputation does not affect just the consumers. Prospective employees likewise take a look at scores and take a look at reviews.

Source: Deloitte

90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

If They Were Asked, 77% Of Consumers Would Likely Submit A Review

More than a 35% would post a review to inform others about their customer experience and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how captivating your marketing is, you still need client reviews. There is no way around it. Customers are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

89% Of Customers Read A Companies Replies To Reviews

Not only do many individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.

Source: RevLocal

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients fairly usually flourish, review websites help make sure of that.

Source: Statuslabs

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a legal representative or a physician.

Young people (age 18-35) are much more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, people spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Business

This stat is one of many that show the importance of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your consumers happy is more crucial than ever.

57% of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked just for companies with a perfect five star score.

Source: Brightlocal

Most Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs