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90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated material has an unassailable effect on customers.
They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Generally 2 out of 3 companies have outstanding and good ratings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to client review statistics, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear individuals aren't pleased with scores alone.
Consumer reviews make the stats appear more authentic which is what the would-be consumers are searching for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the websites' reviews are helpful and relevant.
Source: Fan and Fuel
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new automobile and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses actually make use of them.
Although we now know why consumer reviews are so powerful, many businesses apparently don't.
Source: LsaInsider
Over Half Of Consumers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers anticipate to see some unfavorable reviews.
Source: Capterra
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reaction. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a business's reputation does not affect just the clients. Prospective employees likewise look at rankings and read reviews.
Source: Deloitte
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal