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63.6% Of Consumers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review stats reveal the basic appeal of a website can only go so far when it pertains to trust.
Source: Review Trackers
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat clients well generally succeed, review websites help make sure of that.
Source: Statuslabs
Reviews Posted On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of customer reviews go on without a reaction. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for a product with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read many more reviews to get a clear view of how the business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and rating stats show people value the opinion of peers more than any other content.
Source: Collective Bias
The Majority Of People Aged 25-34 Posted Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place customers' reviews as the most reliable source of suggestions. Online reviews normally carry the exact same weight as recommendations from family and friends.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the massive effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista