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Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to client review data, a whopping 19% of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
89% Of Clients Like To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile web browser, people today choose to read reviews on their mobile phones.
Source: Statista
61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically two thirds of companies have excellent and great scores. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.
Source: Capterra
A Solitary Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent boost.
Source: RevLocal
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Statistics reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
The Majority Of Popular Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower rating in fact helps your overall rating.
According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how the business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews
Communicating with your customers establishes trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.
As you may expect, clients who feel this way are ready to spend more cash with a company.
Source: Statuslabs