53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews stay without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Customers Could Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users explain your product and services, the more money you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US buyers consider reviews as 'very influential'.

To illustrate the value of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

More Than Half Of Clients Aged 25-34 Published Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

89% Of Shoppers Want To Read Reviews On Their Smart Devices

Be it through an app or a mobile internet browser, people today prefer to read reviews on their mobile devices.

Source: Statista

Google Represents 57.5% Of All Reviews Throughout The World

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use An Organisation

This stat is one of numerous that show the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more crucial than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for organizations with a best five star score.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people devote more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

67% Of Customers Admit Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a massive effect on their decision when clients have to pick a solution provider.

Source: DemandGenReport

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated material has an unassailable influence on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

70% Of Customers Choose To Discover A Business By Means Of Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are by far the very best method to discover the truth about a service or product.

Source: Statuslabs