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83 Percent Of Customers Don't Rely On Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust ads select to take notice of consumers' suggestions online.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social media reviews stats, Facebook impacts over half of users' purchase decisions.
Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
70 Percent Of Consumers Choose To Discover A Business By Means Of Reviews And Short Articles, Instead Of Ads
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of businesses have excellent and awesome scores. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
15 Percent Of People Don't Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of potential clients won't even consider working with a business they can't find opinions about.
Source: Statuslabs
95% Of Unhappy Customers Will Go Back To A Business If A Company Deals With Issues Quickly And Efficiently
Clients do not expect you to be perfect. They do expect you to deal with things when they go wrong. If there is nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your consumers builds their trust. Even something like responding to their comments and reviews can make them feel valued.
As you might anticipate, customers who feel this way are more willing to spend more money with a company.
Source: Statuslabs
Favorable Reviews Motivate 68% Of Consumers To Use A Local Business
Because the large majority of consumers read reviews, you'd want yours to be inviting to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Because They Want To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.
Review websites are places that people go to get the truth about a business, service or product . Due to the fact that they have actually already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have an enormous impact on their decision when clients have to choose a service provider.
Source: DemandGenReport
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online scores data, we learnt that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
These online review stats show the general appeal of a site can just presume when it pertains to trust.
Source: Review Trackers