83% Of All Young Shoppers Were Invited To Give A Review Recently

Of those asked, 80% of customers did post a review. Overall, companies have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

Because They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Go To Review Sites.

Review sites are places that people go to get the truth about a product, business or service . Since they have currently formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally two thirds of companies have good and outstanding ratings. Just 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

The Majority Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of prospective customers will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews stay without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A Single Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44 percent boost.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a lawyer or a doctor.

Younger people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Unfavorable Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review stats, people spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

89% Of Clients Read A Businesses Responses To Reviews

Not only do most shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your clients develops trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are going to spend more cash with a company.

Source: Statuslabs

Software Application Reviews Influence Over 98% Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Over Half Of Customers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is among lots of that show the significance of online scores. Now that news of consumer satisfaction travels this fast, keeping your clients pleased is more vital than ever.

57% of customers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for companies with an ideal five star rating.

Source: Brightlocal