91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. However, they recognize the enormous effect user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

77% Of Clients Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

Because They Desire To Purchase A Service Or An Item And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Websites.

Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Posts, Instead Of Ads

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the very best method to discover the truth about a service or product.

Source: Statuslabs

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp monthly. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star score is the first thing customers see. Still, users take notice of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

15 Percent Of Customers Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of possible customers won't even consider working with a company they can't find opinions about.

Source: Statuslabs

74% Of Local Companies Have At A Minimum, One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online ratings statistics, we found out that a business requires to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

89% Of Customers Choose To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile internet browser, folks prefer to read reviews on their cell phones.

Source: Statista

If A Business Manages To Solve Issues Quickly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business

Consumers do not expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Shared On Twitter Can Help Increase Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat customers well generally succeed, review websites help make certain of that.

Source: Statuslabs

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more genuine which is what the potential customers are looking for. Almost a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are relevant and useful.

Source: Fan and Fuel

83% Of All Younger Clients Were Invited To Leave A Review Recently

Of those asked, 80% of clients did post a review. In general, companies have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport