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A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.
Source: RevLocal
If A Company Makes An Effort To Resolve Issues Rapidly And Effectively, 95% Of Unhappy Consumers Will Go Back To A Business
Clients don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have a massive effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
Half Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated material has an indisputable effect on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of customer reviews remain without a reaction. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews
Communicating with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are happy to spend more money with a business.
Source: Statuslabs
89% Of Customers Browse A Companies Reactions To Reviews
Not only do many consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.
Reviews and score stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a doctor or a legal representative.
Young people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
Clients Might Spend 31% More With A Business That Has Great Reviews
Take notice of this fact. The better other users explain your services or product, the more cash you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone