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77% Of Customers Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would do it to inform others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other people with their choice making process.
Source: Podium
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our purchasing decisions.
According to social reviews data, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
83% Of All Young Customers Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did give a review. In general, businesses have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones
Online review stats position consumers' reviews as the most reliable source of suggestions. Online reviews usually bring the exact same weight as suggestions from family and friends.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
Positive Reviews Encourage 68% Of Customers To Use A Local Business
Considering that the large bulk of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review stats reveal the basic appeal of a website can only go so far.
Source: Review Trackers
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
Reviews have a massive impact on their decision when consumers have to select a solution provider.
Source: DemandGenReport
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics
Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
More Than Half Of People Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are unsurprisingly the more vocal ones.
Source: Statista