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Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review statistics show the general appeal of a website can just presume when it pertains to trust.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To show the value of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
74 Percent Of Local Businesses Have At Least 1 Google Review
One review is far from adequate to enhance your site's SERP ranking.
Looking at online scores statistics, we discovered that a business needs to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you offer them a great experience.
Source: Brightlocal
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews go on without a reply. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
67% Of Customers Say Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When customers need to pick a solution provider, reviews have a massive effect on their decision.
Source: DemandGenReport
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
83% Of All Younger Buyers Were Asked To Leave A Review Recently
Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all consumers to give a review on their business.
Source: Brightlocal
Over Half Of Customers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are obviously the more vocal ones.
Source: Statista
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out many more reviews to get a clear view of how the business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
73% Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear people aren't pleased with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the prospective clients are trying to find. Practically a third of customers say written reviews are the only feature that makes them believe the sites' reviews are pertinent and useful.
Source: Fan and Fuel
77% Of Clients Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would submit a review to educate others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to post a review to assist other people with their decision making process.
Source: Podium