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A Lot Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to client rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read much more reviews to get a clear view of how business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two thirds of businesses have great and outstanding scores. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made quickly.
Online reviews are certainly persuasive, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
Online Item Reviews About A Product Can Improve Its Conversion Rate By A Staggering 270%
User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
90% Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
If A Company Handles Problems Rapidly And Efficiently, 95% Of Unhappy Customers Will Return To A Business
Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When clients need to choose a solution provider, reviews have a massive effect on their decision.
Source: DemandGenReport
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews stay without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and score stats show people value the opinion of peers more than any other content.
Source: Collective Bias
73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with scores alone.
Customer reviews make the statistics appear more genuine which is what the would-be consumers are looking for. Almost a 3rd of customers state composed reviews are the only function that makes them believe the sites' reviews are useful and pertinent.
Source: Fan and Fuel