Over Half Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the significance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more vital than ever.

57 percent of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with a best five star rating.

Source: Brightlocal

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out many more reviews to get an idea of how business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

74 Percent Of Regional Businesses Have At Least One Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Looking at online scores data, we learnt that a business requires to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review stats show the purchase likelihood for a product with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Communicating with your customers establishes trust. Even something as simple as responding to their remarks and reviews can make them feel valued.

As you may anticipate, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews remain without a reply. That's too bad, since those companies are losing clients that way.

Source: Review Trackers

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Favorable Reviews Encourage 68% Of Customers To Use Local Businesses

Considering that the large majority of customers read reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

More Than Half Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are seemingly the more vocal ones.

Source: Statista

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well typically prosper, review sites help make certain of that.

Source: Statuslabs