88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management stats suggest a company's reputation does not affect simply the customers. Potential team members also look at scores and take a look at reviews.

Source: Deloitte

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US consumers consider reviews as 'extremely influential'.

To show the value of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those very same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Reviews Shared On Twitter Can Increase Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

If A Company Handles Issues Quickly And Effectively, 95% Of Unhappy Consumers Will Return To A Company

Customers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you quickly pick a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

83 Percent Of Consumers Don't Rely On Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to pay attention to clients' suggestions online.

Source: Statuslabs

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

When clients need to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

The Typical Review Length Has Gotten 65% Shorter Since 2010

In the present day reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are basically ads.

Source: Martech Zone