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83% Of All Young Shoppers Were Asked To Post A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, businesses have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
89% Of Customers Read A Companies Feedback To Reviews
Not only do most consumers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'very influential'.
To highlight the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
63.6% Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
These online review stats reveal the basic appeal of a site can just go so far when it concerns trust.
Source: Review Trackers
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger people understand the worth of being informed. User-generated material has an indisputable impact on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
72% Of Customers Won't Take Action Unless They Read Some Reviews
Irrespective of how tempting your marketing is, you still need customer reviews. There is no way around it. Clients are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
89% Of Clients Choose To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile internet browser, everyday people choose to read reviews on their mobile phones.
Source: Statista
Reviews Shared On Twitter Can Grow Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
74% Of Local Businesses Have At A Minimum, 1 Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online scores statistics, we found out that a business requires to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's consumers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista