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Clients Might Spend 31% More With A Business That Has Excellent Reviews
Focus on this statistic. The better other users explain your product and services, the more cash you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two thirds of businesses have outstanding and awesome scores. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
89% Of Consumers Like To Read Reviews On Their Cell Phones
Be it through an app or a mobile browser, individuals choose to read reviews on their smart phones.
Source: Statista
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those asked, 80% of clients did post a review. Overall, businesses have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star rating is the first thing customers see. Still, users take notice of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.
Source: Statista
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Usually, 142 million customers go to Yelp every month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the potential consumers are searching for. Practically a third of customers state written reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a average or unfavorable one.
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews go on without a reply. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
People Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made rapidly.
Online reviews are certainly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
One-half Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger people understand the value of being informed. User-generated material has an indisputable influence on customers.
They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
When consumers have to choose a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read much more reviews to get a clear view of how business is really doing. Don't depend on that figure alone.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista