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Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
72% Of Consumers Won't Take Action Unless They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need customer reviews. There's no other way around it. Consumers are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
67% Of Consumers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
When customers need to choose a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize An Organisation
This stat is among numerous that highlight the importance of online rankings. Now that news of client complete satisfaction travels this quick, keeping your customers happy is more crucial than ever.
57% of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for companies with a perfect five star ranking.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Normally, 142 million consumers go to Yelp monthly. This is as good a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to consumer review statistics, a whopping 19% of customers constantly rely on online reviews and never a buy without checking out reviews first.
Source: Statista
77% Of Clients Would Certainly Submit A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would certainly direct their review to the business itself.
Over a 26% would want to post a review to assist other people with their decision making process.
Source: Podium
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
74% Of Local Companies Have At A Minimum, One Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online rankings stats, we discovered that a company needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review stats place clients' reviews as the most reliable source of suggestions. Online reviews usually carry the very same weight as guidance from loved ones.
Source: Brightlocal
70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people read a lot more reviews to get an idea of how business is really doing. Don't depend upon that fact alone.
Source: Brightlocal