United States Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation doesn't affect just the customers. Prospective team members also take a look at rankings and take a look at reviews.

Source: Deloitte

89% Of Customers Browse A Companies Responses To Reviews

Not only do most shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

77% Of Clients Would Certainly Give A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

98% Of Yelp's Website Visitors Bought From A Business They Found On The Site

Usually, 142 million customers visit Yelp each month. If you haven't declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two-thirds of companies have great and awesome rankings. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

These online review stats show the general popularity of a website can just presume when it comes to trust.

Source: Review Trackers

Over Half Of Consumers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are surprisingly the more vocal ones.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Customers Choose To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile browser, customers prefer to read reviews on their cell phones.

Source: Statista

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still require customer reviews. There's no other way around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

90% Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear people aren't pleased with scores alone.

Consumer reviews make the stats appear more genuine which is what the potential consumers are looking for. Nearly a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.

Source: Fan and Fuel