Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Most Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower rating really helps your overall score.

According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of companies have exceptional and awesome scores. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

95% Of Unhappy Customers Will Go Back To A Business If A Company Deals With Issues Rapidly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. However, they realize the massive impact user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are several models which fit your criteria. How do you select the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

The Majority Of Shoppers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are surprisingly the more vocal ones.

Source: Statista

Online Item Reviews About A Product Can Boost Its Conversion Rate By An Incredible 270 Percent

User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

70 Percent Of Customers Choose To Learn About A Business Through Posts And Reviews, Rather Than Advertisements

Ads are all well and good, but it's worth attempting a different approach as well. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs

US Buyers View "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal