83 Percent Of Consumers Do Not Rely On Advertising

The traditional channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust ads select to take note of consumers' suggestions online.

Source: Statuslabs

63.6% Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

These online review stats reveal the general appeal of a website can only presume when it pertains to trust.

Source: Review Trackers

Google Represents 57.5% Of All Reviews World-wide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

74% Of Regional Businesses Have At Least 1 Google Review

One review is far from enough to improve your website's SERP ranking.

Looking at online scores statistics, we learnt that a business needs to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats suggest a business's reputation doesn't affect simply the customers. Prospective employees likewise look at scores and take a look at reviews.

Source: Deloitte

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated material has an indisputable effect on consumers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

The Average Review Length Has Gotten 65% Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

67% Of Customers Report Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When consumers need to choose a solution provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

95% Of Disappointed Clients Will Go Back To A Company If A Business Takes Care Of Problems Quickly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users describe your product and services, the more cash you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone