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70 Percent Of Customers Choose To Discover A Business Via Reviews And Articles, Rather Than Ads
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
83 Percent Of Customers Don't Trust Advertising
The standard channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements pick to take notice of customers' suggestions online.
Source: Statuslabs
53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats suggest a business's reputation does not affect simply the consumers. Prospective team members also look at ratings and read reviews.
Source: Deloitte
Over Half Of Individuals Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are unsurprisingly the more vocal ones.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the value of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
73% Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Customer reviews make the stats appear more authentic which is what the would-be customers are searching for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are appropriate and useful.
Source: Fan and Fuel
Reviews Published On Twitter Can Improve Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat customers well normally succeed, review websites help make certain of that.
Source: Statuslabs
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal