If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some unfavorable reviews.

Source: Capterra

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a lawyer or a doctor.

Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

72% Of Customers Will Not Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still require customer reviews. There is no other way around it. Consumers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Many Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers honorably typically prosper, review websites help make certain of that.

Source: Statuslabs

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews normally carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

15 Percent Of Consumers Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of prospective consumers will not even consider working with a business they can't find opinions about.

Source: Statuslabs

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you offer them a good experience.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

89% Of Consumers Browse A Businesses Feedback To Reviews

Not only do most customers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

70% Of Consumers Prefer To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Ads

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the best method to discover the truth about a product or service.

Source: Statuslabs

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your website. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated material can do miracles in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% increase.

Source: RevLocal

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger people understand the worth of being informed. User-generated material has an unassailable impact on consumers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal