67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Choosing A Solution Provider

When clients have to choose a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read many more reviews to get a clear view of how business is actually doing. Don't depend upon that statistic alone.

Source: Brightlocal

US Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of customers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

98% Of Yelp's Browsers Bought From A Business They Discovered On The Website

Usually, 142 million customers visit Yelp every month. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

95% Of Dissatisfied Customers Will Return To A Business If A Business Makes An Effort To Resolve Problems Quickly And Effectively

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our buying preferences.

According to social reviews stats, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics suggest a business's reputation does not affect simply the customers. Prospective employees also look at rankings and read reviews.

Source: Deloitte

Clients Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. Purchasing decisions are made quickly.

Online reviews are obviously persuasive, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have excellent and awesome scores. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal