86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Generally 2 out of 3 businesses have exceptional and good rankings. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user rankings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Recently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

People Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Purchasing choices are made quickly.

Online reviews are obviously convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your consumers creates trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you may anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than women.

Reviews and rating stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of All Younger People Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did post a review. Overall, companies have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an unassailable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

American Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website

Usually, 142 million customers go to Yelp each month. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

If A Business Manages To Fix Problems Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Business

Consumers do not anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read many more reviews to get a better idea of how the business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

More Than Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is among numerous that highlight the significance of online scores. Now that news of consumer satisfaction travels this fast, keeping your consumers pleased is more crucial than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for companies with a best five star score.

Source: Brightlocal