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72% Of Consumers Won't Take Action Before They Check Out Some Reviews
No matter how captivating your marketing is, you still require consumer reviews. There is no way around it. Consumers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
15% Of Users Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of possible consumers won't even think about doing business with a business they can't find opinions about.
Source: Statuslabs
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and score statistics show people value the opinion of peers more than any other material.
Source: Collective Bias
77% Of Customers Don't Trust Reviews That Are Older Than 3 Months
Consumers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Software Application Reviews Impact Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
American Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When people read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
49% Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
If A Company Deals With Issues Quickly And Effectively, 95% Of Disappointed Clients Will Return To A Business
Consumers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal