89% Of Buyers Choose To Read Reviews On Their Cell Phones

Be it through an app or a mobile internet browser, most people choose to read reviews on their cell phones.

Source: Statista

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

American Shoppers View "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

Customers Might Invest 31% More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users describe your service or product, the more cash you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

73 Percent Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't satisfied with ratings alone.

Consumer reviews make the stats appear more authentic which is what the prospective consumers are looking for. Nearly a 3rd of customers say written reviews are the only feature that makes them think the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our buying preferences.

According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are likely to trust a local business.

Source: RevLocal

Reviews Published On Twitter Can Help Boost Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Many Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower rating in fact helps your overall score.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.

Although we now know why client reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

72% Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how tempting your marketing is, you still need consumer reviews. There's no skirting around it. Clients are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

More Than Half Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Rating

This stat is among numerous that show the importance of online scores. Now that news of client complete satisfaction travels this fast, keeping your customers delighted is more vital than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for organizations with an ideal five star ranking.

Source: Brightlocal