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89% Of Customers Prefer To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile browser, individuals choose to read reviews on their phones.
Source: Statista
Positive Reviews Motivate 68% Of Customers To Choose A Local Business
Because the large majority of customers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as guidance from friends and family.
Source: Brightlocal
67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When clients need to choose a service provider, reviews have a massive impact on their decision.
Source: DemandGenReport
63.6% Of Customers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics show the basic popularity of a website can only go so far.
Source: Review Trackers
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management stats suggest a business's reputation does not affect just the consumers. Prospective team members also look at scores and take a look at reviews.
Source: Deloitte
60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% boost.
Source: RevLocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Business
This stat is among numerous that illustrate the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your consumers delighted is more crucial than ever.
57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for organizations with a best five star score.
Source: Brightlocal
89% Of Consumers Read A Businesses Feedback To Reviews
Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
A Lot Of Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower rating actually helps your overall score.
According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center