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61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Generally two-thirds of businesses have great and outstanding scores. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Communicating with your customers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel valued.
As you may anticipate, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.
Source: Statista
53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics show that 63% of client reviews go on without a response. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those exact same clients are also ready to accept slower shipping times for such products.
Source: Turntonetworks
Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Because the huge bulk of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
90% Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read much more reviews to get an idea of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
15 Percent Of People Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of prospective clients won't even think about working with a business they can't discover opinions about.
Source: Statuslabs
More Than Half Of Customers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are plainly the more vocal ones.
Source: Statista
67% Of Customers Report Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When customers have to pick a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Reviews Posted On Twitter Can Improve Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo