91% Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review stats place consumers' reviews as the most trustworthy source of recommendations. Online reviews normally carry the same weight as suggestions from loved ones.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

95% Of Unhappy Clients Will Go Back To A Business If A Company Makes An Effort To Fix Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270%

User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

15 Percent Of Visitors Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15 percent of potential consumers will not even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

73% Of Customers Believe Client Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with scores alone.

Client reviews make the statistics appear more authentic which is what the would-be clients are searching for. Almost a third of customers state composed reviews are the only feature that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

Since They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.

Users come since they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses in fact make use of them.

Although we now understand why client reviews are so effective, most businesses obviously don't.

Source: LsaInsider

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

More Than Half Of Customers Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista