More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

American Buyers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

Over Half Of People Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are seemingly the more vocal ones.

Source: Statista

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation does not impact simply the consumers. Potential employees also look at scores and take a look at reviews.

Source: Deloitte

83% Of All Younger Shoppers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did leave a review. In general, businesses have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Customers

24% of US consumers consider reviews as 'very influential'.

To illustrate the significance of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those very same clients are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

If They Were Asked, 77% Of Consumers Would Give A Review

More than a 35% would do it to educate others about their customer encounter and 24% would probably direct their review to the business itself.

Over a 26% would be willing to give a review to help other people with their choice making process.

Source: Podium

89% Of Individuals Prefer To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.

Source: Statista

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

91% Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews usually carry the very same weight as advice from loved ones.

Source: Brightlocal

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is really doing. Do not depend upon that figure alone.

Source: Brightlocal