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83% Of Consumers Do Not Trust Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to take note of clients' suggestions online.
Source: Statuslabs
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Certainly Post A Review
More than a 35% would leave a review to notify others about their customer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge impact user rankings have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
74 Percent Of Local Businesses Have At A Minimum, One Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings statistics, we learnt that a business needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well normally prosper, review websites help make certain of that.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social reviews stats, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Keeping in touch with your customers establishes trust. Even something as simple as reacting to their comments and reviews can make them feel valued.
As you may expect, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies actually use them.
Although we now know why consumer reviews are so effective, many businesses apparently don't.
Source: LsaInsider
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, agree that it increases their purchasing confidence.
Companies use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Customers
24% of US consumers consider reviews as 'very influential'.
To highlight the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
USA Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When people check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
Reviews have an enormous impact on their decision when consumers have to choose a service provider.
Source: DemandGenReport
70 Percent Of Customers Prefer To Discover A Business Through Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
89% Of Clients Read A Businesses Replies To Reviews
Not only do many individuals read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal