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89% Of Clients Prefer To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile web browser, people young and old prefer to read reviews on their mobile phones.
Source: Statista
67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When customers need to choose a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly normally prosper, review websites help make sure of that.
Source: Statuslabs
90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
More Than Half Of Clients Aged 25-34 Submitted Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, people spend more than five times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick an attorney or a medical professional.
Young people (age 18-35) are much more likely to employ a professional based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
30% Of Clients Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your customers creates trust. Even something like reacting to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are ready to spend more cash with a business.
Source: Statuslabs
Only 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact use them.
Although we now understand why customer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Google Represents 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from sufficient to improve your website's SERP ranking.
Looking at online scores data, we learnt that a business needs to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users explain your product and services, the more money you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone