67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have a massive effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 6% Of Consumers Do Not Trust Customer Reviews At All

According to client review data, a whopping 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

72% Of Clients Will Not Take Action Before They Read Some Reviews

Irrespective of how alluring your marketing is, you still require customer reviews. There's no skirting around it. Clients are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Clients Might Spend 31% More With A Business That Has Great Reviews

Focus on this statistic. The better other users explain your service or product, the more money you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Considering that the vast majority of customers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

74% Of Regional Businesses Have At A Minimum, One Google Review

One review is far from adequate to improve your website's SERP ranking.

Looking at online rankings statistics, we discovered that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Consumers anticipate to see some negative reviews.

Source: Capterra

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

98% Of Yelp's Browsers Bought From A Business They Found On The Site

Generally, 142 million consumers go to Yelp every month. If you haven't claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a average or negative one.

Source: Brightlocal

89% Of Clients Browse A Companies Feedback To Reviews

Not only do the majority of individuals read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

The Typical Review Length Has Actually Become 65% Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

Reviews Published On Twitter Can Help Improve Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same clients are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually use them.

Although we now know why customer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider