95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'constantly' or 'really often'.

Source: Trust You

If A Business Makes An Effort To Fix Issues Quickly And Effectively, 95% Of Unsatisfied Consumers Will Go Back To A Company

Consumers don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat clients honorably typically succeed, review sites help make sure of that.

Source: Statuslabs

82 Percent Of Customers Check Out Review Sites Due To The Fact That They Wish To Buy A Product Or A Service And Want To Get The Truth About Business Products And Services.

Review sites are locations that customers go to get the facts about a service, product or business. Since they have actually already formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses

Given that the vast bulk of consumers read reviews, you would want yours to be inviting to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did submit a review. Overall, companies have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics suggest a company's reputation does not impact just the clients. Prospective employees likewise look at ratings and read reviews.

Source: Deloitte

83 Percent Of Customers Don't Trust Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust ads select to take notice of consumers' suggestions online.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US consumers consider reviews as 'incredibly influential'.

To show the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those very same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and score data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have a huge impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful individuals understand the value of being informed. User-generated content has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

89% Of Buyers Prefer To Read Reviews Using Their Smart Devices

Be it through an app or a mobile internet browser, consumers choose to read reviews on their mobile devices.

Source: Statista

More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo