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89% Of Individuals Like To Read Reviews Using Their Smart Devices
Be it through an app or a mobile internet browser, individuals prefer to read reviews on their phones.
Source: Statista
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our purchasing preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Google Represents 57.5% Of All Reviews Worldwide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of companies have exceptional and great rankings. Just 5% of companies have a ranking below 3 stars.
Source: Brightlocal
70 Percent Of Customers Prefer To Find Out About A Business Through Posts And Reviews, Rather Than Advertisements
Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the best way to discover the truth about a service or product.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are generally ads.
Source: Martech Zone
Software Reviews Influence Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a lawyer or a doctor.
Young people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Focus on this statistic. The better other users describe your product and services, the more cash you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
United States Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review stats show the general appeal of a site can just go so far.
Source: Review Trackers
77% Of Clients Would Definitely Submit A Review If They Were Asked
More than a 35% would leave a review to notify others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would be willing to give a review to help other people with their choice making process.
Source: Podium
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
More youthful people know the value of being informed. User-generated material has an unassailable effect on consumers.
If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
52% Of Customers Rely On A Product More If It Has Negative Reviews Also
We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People expect to see some negative reviews.
Source: Capterra
89% Of Consumers Review A Businesses Feedback To Reviews
Not only do a lot of consumers check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal