71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a legal representative or a physician.

Young people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

15 Percent Of Buyers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of possible consumers won't even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

United States Consumers View "Product Performance" To Be The Most Valuable Information In Product Reviews

When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.

Source: Statista

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

86 Percent Of Customers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the general appeal of a site can just go so far.

Source: Review Trackers

72% Of Clients Won't Take Action Before They Check Out Some Reviews

Regardless of how attractive your marketing is, you still need consumer reviews. There is no other way around it. Clients are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'really often'.

Source: Trust You

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read much more reviews to get a clear view of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

95% Of Disappointed Customers Will Return To A Company If A Business Deals With Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83% Of All Younger Customers Were Invited To Submit A Review Recently

Of those asked, 80% of customers did submit a review. Overall, companies have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

89% Of Customers Review A Businesses Replies To Reviews

Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

70 Percent Of Consumers Prefer To Discover A Business By Means Of Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it deserves attempting a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Stats reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Over Half Of Clients Aged 25 To 34 Published Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista