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73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear individuals aren't satisfied with scores alone.
Client reviews make the statistics appear more genuine which is what the potential consumers are looking for. Almost a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
Customers Might Invest 31% More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users describe your services or product, the more money you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the significance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
77% Of Customers Would Most Likely Leave A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would rather direct their review to the company itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
89% Of Consumers Review A Businesses Replies To Reviews
Not only do a lot of customers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
72% Of Clients Will Not Take Action Unless They Read Some Reviews
No matter how captivating your marketing is, you still need customer reviews. There is no way around it. Customers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Typically two thirds of businesses have excellent and exceptional ratings. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15% of prospective consumers will not even consider working with a business they can't find viewpoints about.
Source: Statuslabs
Users Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, buying choices are made rapidly.
Online reviews are certainly persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers