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86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Generally two-thirds of companies have excellent and awesome rankings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
15% Of Visitors Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of prospective clients will not even consider working with a business they can't find opinions about.
Source: Statuslabs
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
If A Business Deals With Problems Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company
Consumers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
83% Of Consumers Don't Trust Advertising
The conventional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to focus on clients' recommendations online.
Source: Statuslabs
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Staying connected with your customers builds their trust. Even something like reacting to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are going to invest more cash with a business.
Source: Statuslabs
83% Of All Younger Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did post a review. In general, companies have actually asked 66% of all consumers to give a review on their business.
Source: Brightlocal
91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most reliable source of recommendations. Online reviews usually bring the same weight as guidance from friends and family.
Source: Brightlocal
Positive Reviews Motivate 68 Percent Of Customers To Choose A Local Business
Considering that the large majority of customers read reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
98% Of Yelp's Site Visitors Bought From A Business They Found On The Website
Usually, 142 million customers visit Yelp each month. If you haven't declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone