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A Lot Of Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower score really helps your overall score.
According to consumer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Google Represents 57.5% Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a distant second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous effect user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of client reviews remain without a reaction. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'always' or 'really frequently'.
Source: Trust You
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most reliable source of suggestions. Online reviews generally carry the same weight as advice from family and friends.
Source: Brightlocal
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Consumer reviews make the statistics appear more authentic which is what the prospective customers are looking for. Almost a 3rd of customers state composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.
Source: Fan and Fuel
Due To The Fact That They Desire To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Sites.
Review websites are places that people go to get the facts about a business, services or product . Since they have actually already formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
86 Percent Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats show a company's reputation doesn't impact simply the customers. Potential employees also take a look at ratings and read reviews.
Source: Deloitte
Reviews Posted On Twitter Can Help Grow Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
67% Of Customers Report Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When consumers need to choose a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews
Corresponding with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
89% Of Consumers Browse A Businesses Responses To Reviews
Not only do many customers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal