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83% Of All Young Buyers Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did submit a review. Overall, companies have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more authentic which is what the potential customers are trying to find. Almost a third of consumers say composed reviews are the only function that makes them think the sites' reviews are appropriate and useful.
Source: Fan and Fuel
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
If They Were Asked, 77% Of Clients Would Post A Review
More than a 35% would post a review to inform others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have an enormous effect on their decision when clients have to pick a solution provider.
Source: DemandGenReport
90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.
Source: Capterra
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use An Organisation
This stat is among lots of that show the importance of online ratings. Now that news of client satisfaction travels this fast, keeping your customers happy is more crucial than ever.
57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11 percent looked only for organizations with an ideal five star rating.
Source: Brightlocal
89% Of Individuals Like To Read Reviews On Their Smart Devices
Be it through an app or a mobile internet browser, everyday people prefer to read reviews on their mobile devices.
Source: Statista