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70% Of Consumers Choose To Learn About A Business By Means Of Reviews And Short Articles, Rather Than Advertisements
Ads are all well and good, however it deserves trying a different approach too. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics prove that 63% of consumer reviews go on without a reply. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
Negative Reviews Can Improve Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, people spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'very frequently'.
Source: Trust You
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
Only 6% Of Customers Do Not Trust Client Reviews At All
According to consumer review stats, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be affected than women.
Reviews and score statistics show people value the viewpoint of peers more than any other material.
Source: Collective Bias
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about very first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies really use them.
Although we now understand why customer reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million consumers check out Yelp every month. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are likely to trust a local business.
Source: RevLocal
15% Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of possible clients will not even think about working with a business they can't find viewpoints about.
Source: Statuslabs
70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out much more reviews to get a clear view of how the business is really doing. Don't depend on that figure alone.
Source: Brightlocal
95% Of Disappointed Consumers Will Go Back To A Business If A Company Deals With Issues Quickly And Effectively
Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
82 Percent Of Consumers Check Out Review Sites Since They Wish To Purchase A Service Or A Product And Wish To Get The Facts About The Businesses Products And Services.
Review sites are places that people go to get the facts about a product, business or service . Users come since they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal