77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

If They Were Asked, 77% Of Customers Would Definitely Give A Review

More than a 35% would leave a review to advise others about their customer encounter and 24% would probably direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their choice making process.

Source: Podium

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Typically, 142 million customers visit Yelp monthly. If you have not claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to consumer review statistics, a whopping 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

83% Of All Young Customers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did give a review. In general, businesses have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Due To The Fact That They Want To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous effect user scores have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

74% Of Regional Companies Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Looking at online scores stats, we found out that a business needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a huge impact on their decision when clients have to choose a service provider.

Source: DemandGenReport

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your clients develops trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are ready to spend more cash with a business.

Source: Statuslabs